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اختبار شهادة إدارة المشاريع Project Management Professional (PMP)

السؤال 366 من 874

كل الأسئلة

A team member has escalated an issue to the project manager, stating that they have done their part of the job. Their concern is that there is still no response from the other party in the service level agreement (SLA). The team member is eager to find a resolution for the reported issue.
What should the project manager advise the team member to do to ensure that the project escalation mechanism is effective?

الخيارات

  • A Involve all of the stakeholders in the escalation by setting up a conference call.
  • B Reach out to peer managers for similar escalation situations and follow past experiences.
  • C Review the established project escalation process and take the appropriate action.
  • D Escalate to the other party's management and inform the steering committee.

النقاشات

لا توجد نقاشات منشورة لهذا السؤال حالياً.